Service Standards
We take our commitment to our clients very seriously. Here are a few examples:
-
All client relations queries are to be addressed within 36 hours from their initial receipt.
-
All service proposals must meet a specific degree of clarity to allow our clients the c to make the most informed decision.
-
All Fire Risk Assessments are to be with clients within 14 working days of our site visit.
-
All bookings must be confirmed within 24 hours of receipt of an order.
How do we accomplish all of the above? Our employees are committed, dedicated and passionate about their jobs.
Please feel free to contact us for more details on our service standards.